The Brides Know It All Shipping policy

The 'BRIDES KNOW IT ALL' HANDBOOK is currently only delivered in the UK

The processing time is usually 1-2 days

Location: UK

Service: Royal Mail Tracked Service

Estimated delivery time: 2-3 days Delivery

Cost: £3.50 Standard Delivery

Shipping Information

-Please Note: Delivery time may increase sometimes due to unexpected delays caused by holidays, bad weather or external factors

-We offer tracked Delivery

-The estimated shipping begins from the day your order is despatched

-Please inform us if your delivery time has been delayed, so we can help assist you.

Late Or Missing Orders

-When placing your order please make sure that you specify the correct delivery address as ‘The Bridal Styler’ take no responsibility for any missing parcels that have been sent to the wrong address or if requested to leave with a neighbour or an outbuilding

-Any order discrepancies relating to missing and/or lost items must be reported to us in writing via email at hello@thebridalstyler.co.uk

These are items not received but tracking shows they have been delivered

This may happen when items are sent to a place of work. In some cases, your item might have been delivered to a post room or colleague within your company and someone else will have signed for it. In these cases, you can request a proof of delivery certificate from the carrier’s website by filling in a signature request form.

Pleases note, we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address.

Additional Costs

-Please note we are not responsible for paying any item returns. You will be responsible for any costs and charges associated with returning your order to us. We recommend you return your order using a tracked shipping method or request a proof of postage receipt, as we cannot refund lost returns.

Faulty Or Damaged Items

In the event you have received a faulty or damaged item, please contact our team at hello@thebridalstyler.co.uk within 

3 days of receiving your order. 

Please include the following information.

-Your Order Number

-Which Item Is Damaged

-A Brief Description Of The Issue

-Photographic Evidence

We will immediately take action and offer either a full refund or replacement of your order. Please ensure all the information and proofs are provided for our team to assess any issues thoroughly.